Privacy Policy

7Air Travels Ltd("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we handle personal information when you use our website, mobile services, and travel booking platform.

Information We Collect

• Account data: Name, email, phone number, and password when you register.
• Booking data: Traveller names, passport details, travel dates, preferences, and payment references required to complete reservations.
• Payment data: Transaction IDs and payment method type. We do not store full credit or debit card numbers on our servers.
• Technical data: IP address, browser type, device information, and cookies for analytics and security.

How We Use Your Information

We use your data to:

• Process and manage your travel bookings
• Communicate booking confirmations, updates, and support responses
• Verify identity for visa and payment compliance
• Improve our website, services, and customer experience
• Send promotional offers (with your consent; you may opt out anytime)
• Detect and prevent fraud or unauthorized activity

Information Sharing

We share personal data only with parties necessary to fulfil your booking — airlines, hotels, tour operators, visa authorities, and payment processors. We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement industry-standard encryption (TLS/SSL), access controls, and secure payment gateways. While no system is completely immune to breaches, we continuously review and update our security practices.

Data Retention

We retain booking and account records as required for legal, accounting, and regulatory purposes — typically up to seven years after your last transaction. You may request deletion of your account, subject to legal retention obligations.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate information
• Request deletion where legally permitted
• Withdraw consent for marketing communications

Cookies

Our website uses cookies to remember preferences, maintain sessions, and analyse traffic. You can manage cookie settings through your browser. Disabling cookies may affect certain site features.

Contact Us

For privacy-related inquiries, email support@7airtravels.com or write to us at Dhaka, Bangladesh.